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REMOTE ASSISTANCE supports our clients from purchase to installation by phone and email.

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Remote Assistance

Your computer will begin to download our support application in a few seconds.
If your download does not start automatically, please click here.

How to Begin Remote Assistance

You can either save or run the "VideoSurveillance-Remote-Assistance.exe" when it begins to download, depending on your browser.

If you save the file, open the folder that it saved to and double-click the file to run the application.

When prompted, give the number and password displayed to your support rep and they will be able to view your desktop and provide you with excellent service.

Have Questions? Get Answers. Our security integrators are standing by to make sure your surveillance solution is the best for your business. Contact an expert today! Get Help