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How to Enable PTZ with Milestone Software

Published by Marie on May 28, 2015 9:15 AM

This blog will walk you through adding an ONVIF-compliant PTZ camera to Milestone software. The process can take some time, so please review all the steps before beginning.

When you add a PTZ camera to Milestone, it will not automatically recognize that the camera has PTZ capabilities. To enable the PTZ controls, open up your XProtect Management Application.

Once the application is open, right click on the hardware device that you want to enable PTZ controls, and click on properties.


Once the properties screen has opened, click on the PTZ Device menu.

To enable PTZ controls you need to check the box for Connected Cameras have Pan/Tilt/Zoom capabilities.


Once that is selected, change the PTZ type on the first field, COM1, to Absolute. Then change the camera type to Movable. Click OK to save these settings. When you open your Smart Client you will be able to move the PTZ camera remotely.


Please note, however, that enabling a camera as PTZ with Milestone will not give a fixed camera PTZ capabilities, the camera must be a PTZ model.

If you have any questions, or run into problems, please call technical support at 866-945-6806 or email us at

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