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Retail Archives

Published by Marie on July 23, 2015 11:56 AM

Equipment-Rental-Blog-Image-7-23-15.jpgConstruction and agriculture machinery is large and expensive, and not everyone who needs the equipment occasionally can afford to purchase and store it. Equipment rental businesses make it easy to access this equipment as needed, but how can you secure your business and products?

Video surveillance systems are extremely common and popular in retail businesses. Although it may be more difficult for a thief to steal a tractor versus a sweater, all retail businesses need to be aware of the damages from thieves. A surveillance camera can monitor your business around the clock, even when you are out of the office.

Additionally, a surveillance system can be used to monitor customer interactions, track money handling at the cash register, and ensure all your staff and customers are following safety standards around the equipment.

Learn more about video surveillance for equipment rental security.

Published by Ellen on July 17, 2015 12:02 PM

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If you own an RV or boat dealership, then you know how critical it is to protect your lot against theft, vandalism, and trespassers. VideoSurveillance.com specailizes in helping boat dealers and RV dealerships heighten their security efforts with custom-designed security camera solutions. Designed with precision, our custom video surveillance systems provide a wealth of benefits to ensure your lot is well guarded and monitored around the clock, 24-7.

Pioneering advances in security camera technology have made it possible to capture video in full HD resolution, which gives business owners the ability to record exceptionally clean and detailed images of their property. VideoSurveillance.com highly recommends HD security camera systems for boat dealers and RV lots, since these types of businesses usually take up a vast area and require high-quality recorded images. Full HD video resolution is a sure-fire way to ensure that suspcious characters are recognizeable in images; the sterling quality of 1080p resolution certainly trumps analog video in terms of noise, detail and clarity.

Ready to learn more about how a custom video surveillance system can improve security for your RV or boat business? Take a look at our RV & boat dealership industry page!

Published by Marie on June 11, 2015 10:18 AM

Here at VideoSurveillance.com we often stress the importance of video surveillance systems in helping stores capture shoplifters and other criminals. Last week a Portland, Oregon store owner was able to do just that, capturing a shoplifter on camera.

Sarah Bibb owns Folly, a clothing boutique in Portland. After noticing an empty hanger, Bibb reviewed her store's surveillance video and found clear video of the theft happening. Bibb contacted police and then, hoping that someone would recognize the woman, shared the video on Facebook. You can see the original post on Bibb's Facebook page.

Friends of the woman recognized her in the video and brought her back to the store to return the clothing, where she was arrested. Read more on KOIN 6 News, who were on the scene when the arrest happened.

So why did Bibb's surveillance system work so well in this case? While Bibb is not a VideoSurveillance.com customer, here are several things we can tell she did right:

  • There were multiple cameras installed in the store, including one that provided an overview of the entire floor to monitor customers as they move between displays
  • Another camera was installed with a clear view of the door, making it easy to track every customer who entered the store and document those times
  • A camera next to the door was installed facing customers as they exit at a height for facial recognition
  • The camera's resolution provided clear video for police, and Bibb's Facebook followers, to identify the woman
  • Bibb immediately reviewed the surveillance video when she realized a crime had happened, making it easier to sift through the video files to find the relevant clip

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Published by Marie on April 9, 2015 9:30 AM

A recent accident at a local Portland, OR game store has highlighted the importance of video surveillance systems. Red Caste Games was hit by a suspected drunk driver earlier this month, and the entire thing was caught by the store's surveillance cameras.

In the video you can see the moments leading up to the accident, the driver running away, and the extent of the damage to the store. Read more about the accident on Red Castle Game's website.

While no business owner wants to think this will happen to his or her store, VideoSurveillance.com recommends always being prepared. This includes installing a surveillance system to capture all accidents, crimes, and suspicious behavior to protect your business. This video highlights several things your business should look for in a surveillance system:

  • High definition resolution, for clear video even with fast moving objects
  • Wide angle of view, to capture as much of the scene as possible
  • Camera locations that can monitor the cash register & store entrances

In addition, surveillance video can be essential proof of a crime or damages when pursing legal charges or filing an insurance claim.

To learn more, or get a personalized video surveillance system recommendation from our experts, contact VideoSurveillance.com today.

Published by Ellen on August 1, 2013 10:33 AM

Overnight convenience stores and gas stations in Prince George County, Maryland are now required to have drop boxes and security cameras. The safety directive, passed by the Prince George County Council, mandates that retailers with late-night hours (open between 11 pm & 6 am) install three security cameras over the next three years: one above the entrance door, one above the cash register, and one overlooking the parking lot. All three cameras must be able to record 24/7, according to the bill's stipulations.

The new regulation is an attempt to curtail crime at these establishments, with many local businesses showing their support the measure. In 45 days, this new measure will take effect.

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Published by Ellen on June 20, 2013 11:16 AM

Retailers are losing billions of dollars per year to Organized Retail Crime (ORC) groups, according to National Retail Federation's 2013 ORC Survey. The survey's findings are troublesome, especially with retail loss prevention departments reporting that this insidious form of theft has actually increased over time. With losses of $30 billion per year, retailers are scrambling to deploy tighter security efforts in the hope of deterring ORC groups from targeting their stores.

If you're not familiar with organized retail crime, here's a quick overview: ORC is led by large-scale theft squads that convert stolen retail goods into financial gain by selling them on the black market. These groups, who infiltrate big-box retailers in large numbers, go after valuable black market merchandise like infant formula, laundry detergent, electronics, and much more.

Another persistent threat to retailers is gift card fraud, a sneaky tactic that thieves use when trying to return stolen items. With no receipt in hand, these thieves take advantage of the gift cards that retailers often provide to a customer who isn't able to show proof of purchase.

What can be gleaned from this survey? Roughly 94% of the retailers surveyed reported that they were a victim of ORC groups in the last year, further demonstrating that just about every big-box retailer is vulnerable to it, whether that's now or in the future. Taking the proper steps to prevent these gangs from entering your shop is critical. VideoSurveillance.com has the expertise to design a security camera solution that will help keep these criminals away.

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Published by Ellen on December 4, 2012 12:08 PM

The holiday season, which lasts from mid-November through Christmas, is forecasted to have a significant impact on retail shrinkage. The Centre for Retail Research released a study on December 4th, 2012, and found that losses of $8.9 billion are the result of holiday shoplifters, dishonest employees, in addition to administration, vendor, or distribution errors. Due to heavy losses, American retailers are expected to increase their prices, which could add an additional $98 U.S. dollars to consumers' shopping bills.

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Published by Ellen on July 27, 2012 9:05 AM

Pull, don't push! Yep, that about sums up the video we found of an alleged bank robber trying to flee the scene of the crime. After walking into the bank with a robbery note, the teller immediately deploys the security screen to quell the robber's efforts. The criminal suddenly realizes he needs to get out of the bank immediately and does so by trying to push the exit door open. Overridden with panic, the robber then yells into the camera that he's a "customer" stuck inside who needs the door unlocked. Of course, no one comes to his rescue. Instead of trying to pull the door open, he continually pushes his body weight against the door, finally opening it after multiple attempts. Like we said, pull don't push!

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Published by Ellen on July 24, 2012 1:34 PM

SecurityMagazine.com, a website catered to business professionals within the risk and security fields, published VideoSurveillance.com's article Fighting the Rising Tide of Flash Mobs in Retail in their latest eNewsletter.

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Published by Ellen on July 20, 2012 9:01 AM

A group of inordinate dolts were proven to be inept at robbing a bank in Parana, Brazil. The video below shows the armed robbers entering a bank only to have been impeded by the most unlikely person. Two robbers ran into the bank, where they pointed their guns at patrons and employees, telling them to get down on their floor with their heads down. One of the group's accomplices-- a third person-- was supposed to stand guard as the bank heist unfolded. Only, he failed miserably by accidentally shooting himself in the foot. Call it the jitters, nervousness, or excitement, the robber just couldn't hold that bullet in. The man was later arrested at a nearby hospital.

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Published by Ellen on June 29, 2012 8:18 AM

A bank robber was caught on video and immediately recognized, owning to his willingness to take off his hood when the bank teller told him hats weren't allowed.

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Published by Ellen on June 6, 2012 8:04 AM

Jack L. Hayes International's 24th annual retail theft survey released a report of alarming findings, declaring that 24 large retailers apprehended more than 1 million shoplifters and deceitful employees in 2011. Over $6 billion in inventory and cash was stolen during the year, with only $161 million recovered according to the study.

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Published by Ellen on May 18, 2012 1:16 PM

Organized retail theft poses a serious threat to all retailers. Retail losses from organized retail crime range between $15 billion and $37 billion annually. Shoplifting, cargo theft, return fraud, and flash robs are all examples of organized retail theft.

According to a 2011 study conducted by the National Retail Federation, organized retail crime occurred most often in the following cities: Atlanta, Chicago, Dallas, Houston, Las Vegas, Los Angeles, Miami, New York, Philadelphia, and Phoenix.

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Published by Margeaux on January 30, 2012 12:31 PM

Whether you have a fashion boutique or a gas station, monitoring your retail operation offers benefits far beyond just loss prevention. Security video can be used in a multitude of ways to increase productivity, safety and sales. Here are a few tips for maximizing the benefits of retail video surveillance.

1. Consider installing a monitor display in a conspicuous place to alert patrons that they are being watched.

2. In addition to monitoring merchandise, strategically direct cameras to monitor entrances and exits, cash registers, and the parking lot. When it comes to preventing loss, minimizing liability and maintaining security, the more coverage is always better.

3. Select rugged, vandal-proof dome cameras to be installed in areas where there is risk of tampering and vandalism.

4. Monitor the stock room and employee lounge with IP cameras to keep an eye on your staff and inventory.

5. If your store has dramatic lighting, windows or glass cases, select cameras featuring wide dynamic range. WDR ensures images are properly exposed and evenly lit, an especially important feature in scenes with high contrast lighting, back lighting or glare.

VideoSurveillance.com has everything you need for implementing retail video surveillance in any retail setting.

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Published by Margeaux on January 13, 2012 10:44 AM

Using network-based people counting is a smart tool that proves particularly beneficial in retail settings. People counting is a feature built in to several Axis cameras that can be managed remotely over a network.

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Published by Amelia on July 25, 2011 2:23 PM

As easy targets for theft and robbery, retail stores are ideal candidates for video surveillance. Implementing a retail security camera system can go a long way to helping protect customers, merchandise, and profits from theft and vandalism. Security cameras are used in a wide variety of retail environments including convenience stores, shopping malls, pawn shops, restaurants, car dealerships and more.

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Published by Margeaux on March 2, 2011 9:34 AM

Taiwan is home to one of Asia's largest retail centers. Dream Mall boasts more than 2,000 stores and restaurants, as well as a movie theater and a roof-top amusement park. In addition, it has a parking lot capable of accommodating 3,000 cars. The challenge of securing such a large and versatile property requires reliable, cutting edge technology. Accordingly, Dream Mall managers opted to go with QNAP network video recorders to manage 600 Panasonic cameras.

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Published by Amelia on January 21, 2011 3:56 PM

A recent study sponsored by Axis and conducted by the Loss Prevention Research Council (LPRC) found that 87% of retailers who currently use CCTV analog technology for surveillance in their retail stores are considering making the switch to IP cameras. Loss prevention executives from 49 national and regional retail companies answered questions about their current use of surveillance technology, their feelings about the overall impact of surveillance on loss prevention, and their thoughts about analog vs. IP surveillance systems.

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Published by Margeaux on December 22, 2010 10:59 AM

Spanish fashion clothing company TRUCCO uses Axis 215 PTZ network cameras to monitor its 170 stores. The boutique chain also uses people counting software that integrates seamlessly without requiring the use of PC computers. The system allows users at the company headquarters to track shopping traffic in effort to optimize store layouts and promotions. Additionally, it allows remote viewing of point of sales displays, decorations and customer service.

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Published by Margeaux on November 30, 2010 9:25 AM

A renowned Brazilian jewelry store chain installed Vivotek network cameras in several of its stores. The high-end retail company's aim is two-fold: to protect against theft of its valuable merchandise, and to improve customer relations with recorded video and audio of interaction between sales and clients.

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Published by Dan on June 18, 2010 4:14 PM

United Supermarkets, a chain of 28 grocery stores throughout North and West Texas, has turned to OnSSI software to help manage footage from IP network security cameras recently installed in each of its stores. Each supermarket has been equipped with megapixel IP cameras that provide high-resolution video images of cash registers and guest service areas, along with outdoor network cameras to monitor loading docks and parking lots.

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Published by Amelia on June 25, 2009 9:23 AM

Video surveillance is more important than ever, especially in light of the results of the National Retail Security Survey released this week. According to the survey which showed preliminary results from 2008, the rate of retail theft has increased for the first time in six years. The lowest rate was reported in 2007 at 1.44 percent of retail sales, 2008 saw the number increase to 1.52 percent, a $36.5 billion loss.

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Published by Dan on October 9, 2008 10:07 AM

ABI Research has released a new report that showcases some of the other areas where video surveillance can help both the retail and transportation sectors beyond just security. While security cameras are now commonplace in transportation areas such as airports, train stations, subways and buses, some of the overlooked benefits of these cameras include their ability to document accidents, gauge commuter travel patterns, and even disprove false injury claims.

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Published by Dan on August 28, 2008 4:29 PM

Netto, a Swedish supermarket chain, has turned to network cameras and IP video management software from Milestone Systems to help curtail robberies, theft, and shrinkage in its retail stores. The supermarkets were using analog CCTV systems, where surveillance footage was stored on video tapes. With the new IP-based surveillance equipment in place, Netto is hoping to take advantage of the technology's many benefits and cut down on those pesky issues which all retailers must face.

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Published by Dan on August 7, 2008 11:57 AM

Axis IP cameras will soon be installed in 350 Ardene retail stores across Canada. Ardene is a popular fashion accessory retailer specializing in jewelry, clothing, footwear, and more. By implementing a new video surveillance solution, the company hopes to reduce shrinkage throughout its stores. Shoplifting is a major concern, especially in the jewelry department, because the items are small and easy to conceal. Another key concern is securing the areas where transactions take place. The Axis cameras will work to deter shoplifting, provide visual evidence of theft, and will also be used for merchandising and marketing purposes.

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Published by Jennifer on May 6, 2008 3:29 PM

Gas station security cameras usually watch over the parking lot and attached store, monitoring for loitering kids or the occasional gas thief. A camera perched atop the service station at a Sam's Club in Pinellas Park, FL recently got much more than that in the middle of the night.

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Published by Dan on April 28, 2008 9:34 AM

A recent study conducted by IMS Research indicates the retailers in Europe are really starting to warm up to the idea of IP-based surveillance as a superior alternative to analog CCTV systems. The growth in popularity of IP cameras for the retail market has to do with a number of factors, including lower installation costs, and exciting features such as video analytics that can serve additional functions beyond video security.

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Published by Jennifer on April 7, 2008 1:41 PM

In an attempt to step up security at convenience and quick-stop stores in the area, Toledo lawmakers have created a law that requires all convenience stores to have business licenses and a functioning security camera system (and to share that recorded footage with the police). It's hoped that the convenience store IP cameras will help eliminate the drug, loitering and robbery problems that many quick stop and carryout stores are prone to.

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Published by Dan on January 11, 2008 2:07 PM

We've all heard the saying, "I couldn't give that thing away if I tried," right? Well, a Salvation Army thrift store in Juneau, Alaska wants to make sure you do, in fact, hold onto that thing. Fed up with late-night dumping of unwanted donations, the store has installed a three-camera surveillance system to monitor its exterior. Before the cameras were installed, store workers were forced to spend countless hours cleaning up piles of useless junk each morning, and the shop was being charged $500 to $800 a month disposing the unsalvageable items at the city landfill.

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Published by Jennifer on October 17, 2007 9:16 AM

The scene: an El Cheapo convenience store in Charleston, South Carolina. Off-duty police officer and mayoral candidate Omar Brown swings by El Cheapo to grab some snacks - a seemingly normal stop on a normal day off work. Brown never tasted the chemically sweetness of his snack cakes, however. Before he left, he had shot another man, Antonio Rivers, seven times. After the smoke cleared, controversy began to boil over. However, Brown has been cleared of any charges. Why? El Cheapo's comprehensive surveillance system.

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Published by Jennifer on September 7, 2007 3:26 PM

Over at The Consumerist, editor Ben Popken describes a situation reoprted by a reader who lost her cell phone while conducting business at a local credit union.

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Published by Rick on August 10, 2007 3:02 PM

Stealing a security camera is one of the more foolish moves a robber can pull. Turning around and running away is probably a better option. Reason being, the camera itself does not typically store the recorded footage. In the case of IP cameras, video footage is transmitted across a network and stored digitally on a server, hard drive, or network video recorder. While analog surveillance cameras transmit video which is recorded and archived on cassette tapes. Anyone who attempts to tamper with or steal a security camera is going to show up on the recordings, and it's quite possible that someone will even be watching the scene unfold live. A recent incident involving a skate shop in Indianapolis provides us with a good example of how even a stolen camera can stop thieves in their tracks and help turn them in.

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Published by Dan on July 25, 2007 3:05 PM

One of the major benefits of IP-based surveillance and network cameras is digital storage. Think about a traditional CCTV system. The footage is stored on analog cassettes. To scour though analog surveillance footage for images of a specific incident isn't much different than sorting through a pile of home videos you've kept on VHS. In other words, it's not fun, and will likely result in a headache and hours of lost time. Not to mention, the quality of the images diminishes if tapes are reused. But with digital security cameras, the images are crisp, and combing through footage is usually as simple as a few mouse clicks, which is a great relief, as evidenced by this real-life example involving a convenience store in Ottawa, Kansas.

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Published by Dan on June 13, 2007 10:29 AM

Retail loss, or shrinkage, is a huge problem for retail stores of all shapes and sizes. A survey conducted in 2005 showed that retailers lost 37.4 billion due to theft over the course of that year. It's quite common for retail stores to utilize video surveillance to effectively prevent instances of shoplifting and theft from both outsiders and employees, however the numbers show that there is certainly room for improvement in the way the surveillance is utilized.

Enter Cisco Systems.

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Published by Jennifer on April 17, 2007 2:25 PM

After what could have been considered a normal cigarette sting, a Peoria, IL convenience store owner has revealed surveillance and audio recordings of his interaction with a police officer that may turn out to be incriminating - of the police.

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Published by Dan on March 23, 2007 10:35 AM

The effectiveness of facial-recognition technology in video surveillance has been cause for debate in the past. Some claim the technology -- originally seen as an advanced tool in the fight against terrorism -- is overhyped and has yet to produce solid results. That's not the case in banks however, where video facial-recognition systems are proving to be useful in combating check fraud.

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