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How to improve Milestone System Performance

Published by Ellen on May 27, 2015 11:32 AM

If you are experiencing a rather slow performance in Milestone Smart Client, the streaming quality may be set too high for the number of cameras you have displayed. When you add more than eight cameras on the screen, the size of the images is small enough that trying to display them in full resolution and frame rate slows down the system.

This blog post will walk you through several settings you can change to improve system performance.

To begin, open up Smart Client and click on Setup in the top right corner.


On the left side of the page, scroll down until you find the Properties section of the menu:


Start by selecting the camera feed you want to change by clicking on the ellipsis button.


When the menu opens, expand the Server root menu by clicking the arrow next to it. Then expand the Camera root menu, and then click on the camera you want to change. In this example, you are changing the settings for Camera 1.


The first setting to change is Image Quality. The default selection is Full; however you can improve performance by reducing this toHigh with no discernable loss of quality.


Second, you can reduce the Frame Rate from Unlimited to Medium.

It is possible that you may actually see an increase in frame rate by changing this setting, as the system is no longer overwhelmed by displaying so many videos at top frame rate.


While making these changes, make sure you do not change the Keep when Maximized setting. You want this to remain unchecked, so when you maximize a camera it will display the video with full settings.


Once these changse have been made, you should see an improvement in the performance of your Milestone system.

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