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New Case Study Highlights Crowd Management
The Bank of New Hampshire Pavilion in New England is a premier concert venue with regular crowds on over 8,000 for shows all summer long. With large crowds comes the need for an improved video surveillance system, so Bank of New Hampshire Pavilion upgraded to an HD IP video surveillance system. By replacing their old CCTV system the security staff has drastically cut the response time to crowd incidents and increased the number of investigations by local law enforcement.
The area covered by the new surveillance system is large, but by monitoring live cameras in the control room, security personnel can monitor all areas at once:
- Multiple parking lots
- Overnight camping spots
- VIP lounges
- Tailgating areas
- Vendor/merchandise areas
- Two concert stages
The largest benefit of the new surveillance system is how easy it is to identify and export video if an incident happens. With the old CCTV system the security crew had to physically access each camera to download video which could take hours. Their new system takes just minutes to export files onto a USB stick to hand over to law enforcement.
Between the easier system management and the upgrade to high definition video, an essential part of identifying suspicious people in the videos, within six months the police had already launched a dozen investigations with more pending.
