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Careers
Market Response Representative
VideoSurveillance.com LLC (www.videosurveillance.com) is a leading direct marketer of security systems to commercial, educational, and government customers. We have a history of strong growth and profitability since our inception. Today, our team manages a diverse and rapidly-growing business that is widely considered a leader and innovator in its industry.
VideoSurveillance.com LLC is hiring an energetic, professional, telephone-based Market Response Representative in our SW Portland, Oregon (near Bridgeport Village) headquarters. This position allows an introduction to our business and industry, and provides the foundation for a successful long-term sales career with our company. The ideal candidate will have a solid understanding of and comfort level with software as well as the ability and desire to take on new tasks as the work environment dictates. Experience with CRM software is a plus and a comfort level with phone work is a requirement. This is a very hands-on position with a unique company undergoing significant growth and change. The ability to work independently in a fast-paced company is a must.
We offer a challenging and dynamic work environment with world-class people, room for growth, competitive compensation and benefits, and a casual work environment.
Responsibilities:
- Responds to web leads and inbound phone calls.
- Applies decision criteria to qualify or disqualify sales opportunities.
- Answers, screens and routes telephone calls in a professional manner.
- Creates, files and retrieves sales records as needed.
- Updates customer accounts online.
- Assists with online Chat functions.
- Performs other related duties as assigned.
Qualifications:
Required
- High School Diploma or Equivalent.
- Extraordinary attention to detail and solid administrative abilities.
- Excellent telephone skills and pleasant, friendly voice. You must be able to chat easily with people, get information, and help them get answers.
- Strong computer skills for 2 reasons: our products are computer-based, and we use computer-based software to maintain customer information and support our business processes.
- Ability to continuously improve and look for new, more efficient ways to get the job done.
- The ability to work cooperatively in a goal-oriented team environment.
Preferred
- Technical Sales experience, preferably in a B2B environment.
- Bilingual (Spanish/English) a plus, but not required.
- Prior experience in an office environment.
Job Environment:
The environment is casual, yet professional. The hours worked may be somewhat flexible, but will likely be during our early shift from 7 am - 4pm.
Compensation:
Competitive, depends on experience. Considerable upside compensation potential. Full benefits package.
Benefits:
For the right candidate:
- 100% company-paid PPO health insurance for employees
- Access to 401(k) Plan with discretionary company matching
- Excellent Time Off and Vacation Policy
Hiring Process:
- Please email a cover letter, resume, and salary history to jobs@videosurveillance.com. Please state the position title "Market Response Rep" in the subject line of your email. Phone calls will not be accepted regarding this position. Principals only, no recruiters.
- VideoSurveillance.com LLC is a smoke-free and illegal substance-free workplace. The company conducts routine background checks for new employees.
About Us:
VideoSurveillance.com (www.videosurveillance.com) is a leading direct marketer of security systems for commercial, educational, and government customers. We have a strong history of growth and profitability since our inception 20 years ago. Today, our team manages a diverse and rapidly-growing business that is widely considered a leader and innovator in its industry.
Magento Web Developer
We are seeking a full-time permanent Magento Web Developer for our SW Portland, Oregon office (near Bridgeport Village). We will consider US based remote applicants for this on-staff position, but local candidates will be given preference.
We are not interested in freelance or agency offers.
This is a very hands-on position with a unique company undergoing significant growth and change. The ability to work independently in a fast-paced company is a must. We offer a challenging and dynamic work environment with world-class people, room for growth, competitive salary and benefits. We also have a casual work environment, so no suits allowed!
Responsibilities:
- Participate in the development of multiple ecommerce websites migrating onto Magento
- Develop new (X)HTML / CSS pages and templates
- Install extensions and develop customizations
- Act as Quality Assurance for all customer-facing web pages
- Collaborate with marketing team, creative team, and other developers to deliver best in class eCommerce websites
Qualifications:
Required Skills & Experience
- 5+ years experience in front and back end web development
- Experience developing Magento eCommerce sites
- PHP5 OOP, SOAP, HTML/CSS, Ajax, XML, JSON, JavaScript, MySQL, LAMP
- Experience creating (X)HTML code template from a graphic mockup or wireframe
- Experience implementing extensions and developing platform customizations (PHP, interface & data schema)
- Experience with server-side programming & databases
- Experience with W3C Standards and Cross Browser Compatibility (IE7+, Firefox, Safari, Chrome)
- Understanding of SEO best practices
- Ability to communicate well with co-workers
- Attention to detail and high quality of work
- Fluency in English (writing , reading & speaking ) required
Other Skills Desired
- Experience with WordPress
- Experience with NetSuite
- Experience programming APIs
- Experience leading development throughout a projects entire full life-cycle
Compensation:
Competitive, depends on experience. Considerable upside compensation potential.
Benefits:
For the right candidate:
- 100% company-paid Blue Cross PPO for employee
- Access to 401(k) Plan with discretionary company matching to 4% of salary
- Excellent Time Off and Vacation Policy.
Hiring Process:
- Please email a cover letter, resume, and salary history to jobs@videosurveillance.com.
- Include a list of websites you have developed along with your level of involvement and which platforms they are on.
- Please state the position title "Magento Web Developer" in the subject line of your email.
- Phone calls will not be accepted regarding this position.
About Us:
VideoSurveillance.com (www.videosurveillance.com) is a leading direct marketer of security systems for commercial, educational, and government customers. We have a strong history of growth and profitability since our inception 20 years ago. Today, our team manages a diverse and rapidly-growing business that is widely considered a leader and innovator in its industry.
