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Published by Marie on May 21, 2015 8:52 AM

A major benefit of IP surveillance systems in the flexibility you have to add new cameras as your security needs change. But if you've added new cameras to your system, you will need to update your Milestone license to accommodate the new cameras.

The easiest way to update your account is to activate your license online. To being, open the Milestone XProtect Management Application. Click on the File menu.

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Select the Activate License Online option.

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A screen will pop up, prompting you to enter your Milestone user name and password.

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After you have entered this information and logged into your system, click the Activate button. Your account will automatically be updated with the new camera licenses you purchased.

If you have any questions, or run into problems, please call technical support at 866-945-6806 or email us at

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Published by Ellen on May 20, 2015 9:06 AM has just added a trove of new and exciting security cameras to its online store, including cameras from trusted manufacturers like Axis, Vivotek, and Mobotix. The new Axis cameras include the P1365, P1365-E, P5624-E, P5635-E, and the new Axis IP Video Store Station. The P1365 & P1365-E are two powerful fixed box IP surveillance cameras offered by Axis, both with 1080p HD video resolutioin. The P1365-E camera is built for arctic weather conditions, allowing it to thrive in temperatures between -40 F and 122 F. The P5624-E and P5635-E are high-performance PTZ IP surveillance cameras with 720p HD and 1080p HD resolution, respectively. Both are designed to withstand outdoor conditions, and each comes with wide dynamic range to balance out poor to difficult lighting scenarios. The Axis IP Video Store Station is an innovative camera system for entryways, enabling 2-way communication for high-security environments. The IP video store station is outdoor-ready and delivers 720p HD resolution.

We've also added a heavy-duty Vivotek IP camera to our store: the Vivotek IB338-HR bullet camera with an embedded PoE extender. This camera makes power distribution in outdoor or indoor environments simplifed as it includes an embedded PoE extender for covering distances up to 300 meters (or just over 984 feet). The IB338-HR delivers 1 MP resolution. Finally, we've got a noteworthy Mobotix camera to brag about: the Mobotix C25 hemispheric camera, specifically built for suspended ceilings. The hemispheric camera has a diameter of just 4.7 inches, making it small in size and virtually undetectable to passersby. It also weighs just 200 grams. Below, we've featured the C25 hemispheric camera:

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Published by Ellen on May 11, 2015 1:40 PM

Optica cameras are now more affordable than ever!

Looking for a high-definition IP camera to safeguard your property or business? highly recommends Optica's sleek line of HD cameras, all packed with premium features to boost overall security. Optica features mini domes, domes, bullets, mini bullets, and even a powerful 18x zoom PTZ camera for large applications such as malls or parking lots. What makes Optica so unique?

HD Video Resolution

All Optica network cameras come with HD video resolution to produce clear, incredibly detailed images that make the act of identifying much easier -- and possible. Forget grainy images; Optica's cameras capture remarkably sharp video to give you the power as a business owner to see everyone who steps foot onto your property. Optica cameras come in both 720p and 1080p HD video resolution.

Wide Dynamic Range

Undoubtedly, wide dynamic range is an underrated security camera features but extremely important, nevertheless. All Optica IP cameras are outfitted with wide dynamic range (WDR) to help lessen the overexposure effect of awkward or difficult lighting scenarios such as near windows. With WDR, it's much easier to get a clearer view of a scene, enhancing the quality of your video evidence.

Tamper Detection

Tamper detection is an excellent feature to have on any video surveillance camera. The Optica line of cameras all come with tamper detection to let you know if someone is trying to obstruct or cover up your security camera. This includes a change in the lens focus or a change in the camera view. Often times if tampering is detected, it means there may be a crime in the process. Criminals will often try to cover up cameras or move them in order to not be seen. You'll receive an alert should the camera detect that it is being tampered with.

Vertical View Mode

What's the vertical view mode feature? Good question, but the good news is that every Optica camera boasts this unique feature. In simplified language, vertical view mode maximizes the amount of camera resolution available for vertically-aligned scenes such as aisles in retail stores, hallways in offices, train cabins, parking lot entrances, and more.

Interested in learning more? The good news is Optica cameras come with even more features that shouldn't be missed out on. To see our full line of Optica cameras visit our Optica Camera Page.

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Published by Marie on May 7, 2015 8:41 AM

If you want to use surveillance video for license plate reading, facial recognition, or evidence of a crime, you'll want a camera with high definition. But with such a wide range of cameras available, how do you know which one is right for you?

Analog cameras have been used in surveillance systems for over 30 years. The surveillance industry is moving away from CCTV and toward IP, but many businesses are still using analog systems. If you want to continue using your analog equipment but want the HD resolution of newer cameras, you'll want to switch to HD analog cameras.

HD analog cameras measure resolution in pixels instead of TVL, which older cameras use. Benefits of HD analog include lower costs than IP cameras and easy installation like any other CCTV camera. Learn more about HD analog.

IP cameras are the newest development in surveillance, coming into popularity in the last few years. These cameras use your network to connect to your system and share data. This allows the system to grow and change with better flexibility - less reliance on cables and power outlets gives you more control over where cameras are placed.

IP cameras are more expensive than their analog counterparts, but include advanced features not available with older technology. Learn more about HD resolution.


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Published by Marie on April 30, 2015 3:28 PM

This is the last of three posts that will walk you throught the process of setting up port forwarding with Milestone software.

Go back to Step One.

Go back to Step Two.

To access your router, enter the IP address into your web browser of choice. If you do not know the IP address you can find it by opening your start menu and searching for "cmd" to open the command prompt menu.


Once the command prompt opens, enter the command "ipconfig" and hit enter. The information for your router will be listed under Default Gateway.


Now that you have your IP address, enter it into your preferred web browser. This will pull up your router, which will ask you for the username and password.

If you do not know your username and password, it is sometimes printed on the bottom of your router. Otherwise you will need to contact your internet service provided.

After you have logged in, go the section of your router's menu that has the port forwarding information. The following example uses a Netgear Genie router. If your router is different, try the Firewall menu, Advanced menu, or Applications and Gaming section.

In this example, we want the Advanced menu.

C3.jpgOnce in the menu, click on Advanced Setup, then Port Forwarding/Port Triggering.


In the Port Forwarding menu, click the button to Add Custom Service.


We are opening the ports that Milestone is already using--80 internal, 8080 external for Smart Client access, and 8081/8082 for mobile access. Most port forwarding sections have the following information, and you will just add the correct information in the boxes to enable port forwarding.


The service name can be anything you want but we recommend keeping it simple, such as Smart Client when setting up the 8080, Mobile for 8081, and Secure Mobile for 8082.


You want to always select TCP/UDP for the Service Type, unless this is specifically noted in the device you are trying to port forward.


For External Starting and Ending Port, you will need to set up three separate rules, one for each external port. This means a rule for the 8080 port where the external starting and ending port are set to 8080. Repeat this for ports 8081 and 8082.


When setting up the rule for the 8080 port, make sure to uncheck the box for "Use the same port range for internal port." For the 8081 and 8082 rules, you should leave this box checked.


For the 8080 rule, you will want to manually enter the internal starting and ending port. Both should be 80.


Last, you need to enter the Internal IP Address of your Milestone server.


If you do not know this information, it can be found using the same "ipconfig" command you ran earlier.


Once you have all the fields filled out, you need to apply the rule. Once all three rules are set and applied, your port forwarding should be working.

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Published by Marie on April 30, 2015 3:24 PM

This is the second of three posts that will walk you throught the process of setting up port forwarding with Milestone software.

Go back to Step One.

Go to Step Three.

To check on your mobile devices, you will need to open the Windows System Tray located in the bottom right-hand corner of your screen. Right click on the icon highlighted here:


This will open a new menu. Click on the Show/Edit Port Numbers option.


By default the port numbers will be 80801 (port) and 80802 (secured port). If this is correct, click OK and continue to the next step. If not, change them to the correct port numbers.


Next, you need to change the settings in your router to allow the data through--by default your router will not allow this data to be sent, for security purposes.

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Published by Marie on April 30, 2015 3:15 PM

This is the first of three posts that will walk you throught the process of setting up port forwarding with Milestone software.

Go to Step Two.

Go to Step Three.

First, open your Milestone Management Client. Once it is open, click on the Server Access menu on the left-hand side of the screen.


This will open a new menu.


The first field is in this menu is Sever Name. This can be anything you want--if you choose to leave it as Server, this will not impact your remote access.


The second field is Location Port. By default this is 80, and we strongly recommend leaving this at port 80.


The third field is Internet Access. This box needs to be checked if you want to remotely access your system.


The fourth field is Internet Address. This is your remote IP address. To find that, you can go to and the number displayed at the top of the page will be your internet address.


The fifth field is Internet Port. We recommend using 8080, as this will fit sequentially with the other ports that need to be forwarded.


The sixth field is Maximum Number of Clients. This is the maximum number of outside connections that can simultaneously be opened to your server. For Milestone Essential, this number is capped at five.


Once you have set each of these fields up, your Milestone server is configured to send out data to remote Smart Clients.

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Published by Ellen on April 30, 2015 2:53 PM

When shopping for a new or updated video surveillance system, it's important to consider whether or not vandal-proof (also referred to as a "vandal resistant") security cameras will benefit your installation. features a broad range of vandal-proof surveillance cameras outfitted with exceptionally heavy-duty enclosures to withstand physical mistreatment such as blows from objects.

If your surveillance application is susceptible to vandalism or other damage, then we recommend investing in a vandal-proof system. Here are three preemptive measures you can take if you haven't already purchased a vandal-proof system:

Check cabling: Make sure to have the camera's cable is out of sight and unreachable by someone walking near or directly in its path. All cabling should be concealed by a wall or ceiling to prevent someone from trying to disconnect the camera.

Mounting: If possible, the camera should be flush-mounted into a ceiling or wall to make it less vulnerable to an attack. This type of installation makes it so that the camera is not entirely exposed. As a result, it's less of a target to someone who's looking to break or dismantle it. A hanging or pendant mount will make it easier for someone to attack the camera.

Out-of-Reach Placement: Surveillance cameras should be installed on surfaces that are out of arm's reach. Consider placement on high ceilings and walls when installing your system.

Speak to one of our system specialists now to learn more about vandal-resistant cameras. We have several indoor and outdoor options available depending on the needs of your business. Don't wait -- invest in a vandal system today.

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Published by Ellen on April 30, 2015 2:52 PM has worked with industry professionals of all backgrounds, including but not limited to facility managers, IT supervisors, small business owners, and Security Directors, among other professions. We're pleased to announce that we now feature Solutions by Role pages on our website to provide professionals with specific information on security regarding their day-to-day roles. Our veteran security integrators can deliver a custom video surveillance solution for your application and create an overall safer facility for your employees or members.

See our Solutions by Role pages now, and expect more to come in the near future!

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Published by Ellen on April 30, 2015 2:50 PM

Typically, mini (or often referred to as covert) video surveillance cameras are meant to blend in with their surroundings and prevent bystanders from noticing their presence. They're very helpful if there's a problem or a situation that needs constant monitoring, but for one reason or another, you as the owner of the camera do not want attention called to it.

For example, if you suspect an employee is stealing in a particular area of an office or store, you might consider installing a mini surveillance camera in the vicinity to catch the person in the act. If the camera is there and noticeable, i.e. it's not a mini camera, then the person who may have stolen before might stop suddenly and you will not have the evidence you need to prosecute the individual.

Mini or covert security cameras come in all shapes and sizes, and some are even disguised as other objects such as smoke detectors. Whether you're trying to monitor for illegal activity or simply don't want your cameras to stand out then a mini camera might be the best option for your application. Remember to consider the features they offer such as night and day functionality, HD video resolution, resistance against vandalism, and wide dynamic range. showcases a wide variety of mini and covert cameras to meet the needs of applications in search of extremely small video surveillance cameras. To see our full selection, visit our page here and learn about their features and advantages. .

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